Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling carries risks and should only be undertaken with money you can afford to lose. Please gamble responsibly and within your means.
Age Verification & Legal Requirements
In India, you must be at least 18 years of age or meet the legal gambling age requirement in your jurisdiction to participate in online gaming activities. We are committed to preventing underage gambling and verify all users' ages before account activation.
If you are under 18, please do not register or attempt to use our services.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may be developing a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount gambled
- Neglecting family, friends, work, or education due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money or using credit to fund gambling
- Unable to stop or cut back on gambling despite wanting to
- Experiencing financial difficulties as a result of gambling
- Jeopardizing relationships, job, or educational opportunities
If you recognize any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
1win provides several tools to help you maintain control over your gaming activities:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit into your account
- Loss Limits: Establish maximum losses you are willing to incur during a set period
- Session Time Limits: Set reminders and automatic logout after a specified duration of play
- Reality Checks: Receive periodic notifications during gameplay to check your time and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gaming activities
- Account Pause: Take a break from gaming for a defined period without closing your account
For assistance in setting these limits, please contact our customer support team.
Support Organizations & Resources
If you need help with problem gambling, please reach out to one of the following organizations:
India
- Gamblers Anonymous India: Support groups and meetings for individuals struggling with gambling addiction across major Indian cities
- AASRA (Association for Social and Human Awareness): Helpline: 9820466726 | Mental health support including gambling addiction
- iCall: Helpline: 9152987821 | Free emotional support and counseling services
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk | Free counseling and support
- GamStop (United Kingdom): www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Free counseling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org | Educational resources and support
- National Council on Problem Gambling (USA): www.ncpgambling.org | Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support for problem gambling
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out. Support is available, and recovery is possible.
Contact one of the organizations listed above or speak with a healthcare professional. Your wellbeing is important to us.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.
This responsible gaming information is provided for educational purposes. By using 1win services, you acknowledge that you understand the risks associated with gambling and commit to gambling responsibly.